• Lyons Area Community Resource Guide 

    2022-2023 (Updated December 2022)

    Downloadable PDF


    Multi-Service Agencies

    211 Finger Lakes Lifeline 

    422 South Clinton Avenue, Rochester, NY 14620

    Call 211 or 877-​356-9211

    211/LIFE LINE is a free, 24-hour confidential phone, chat, text service, and searchable online database. We are proud to bring a compassionate approach to providing information, referral and crisis/ suicide prevention services for Monroe, Wayne, Ontario, Livingston, Cayuga, and Seneca Counties.


    Bivona Children’s Advocacy Center

    1 Mount Hope Ave, Rochester, NY 14620

    (585) 935-7800

    Bivona Child Advocacy Center delivers excellence in child abuse response, healing and prevention through collaborative service, awareness, education and leadership.  Children who come to Bivona receive an interview, a medical examination, meet with a family advocate and connect with a therapist, all under one roof, in a warm, child-friendly environment.


    Catholic Charities of Wayne County

    1141 East Union Street, Newark, NY  14513

    (315) 331-4867

    This agency offers a broad range of services from counseling to food to clothing to residential services. They have a food pantry at various locations along with a clothing center in Wolcott. This agency can also provide support with early intervention services along with college bound services.


    Families and Communities Together (FACT)   *school referral only*

    1519 Nye Road, Suite 300, Lyons, NY 14489


    Families and Communities Together (FACT) is an interagency initiative designed to assist families of children who are having difficulty in their home, school, or community; who have numerous complex needs; or who are not making adequate progress despite multiple agency involvement. FACT currently targets children in grades K through 8 in eight school districts throughout Wayne County. The program is a direct service provided by the Wayne County Department of Aging and Youth.


    Roosevelt Children’s Center 

    848 Peirson Avenue, Newark, NY  14513 

    (315) 331-2086 

    Roosevelt Children's Center offers a wide variety of diverse services through an experienced, licensed and/or certified staff including special education and early childhood educators, speech pathologists, physical therapists, occupational therapists, psychologists, nurses, Early Intervention service coordinators and assistive technology providers. 


    Finger Lakes Community Health

    Sodus Community Health

    6341 Ridge Rd, Sodus, NY 14551

    (315) 483-1199

    Newark Community Health

    513 West Union Street, Newark, NY 14513


    Finger Lakes Community Health provides medical, behavioral, dental, reproductive, and patient support services to the Finger Lakes communities.


    Red Cross of Wayne County

    400 S Main St Ste 1 Newark, NY 14513

    (315) 331-3783 

    Community Red Cross location


    Survivor Advocacy Center (SAC)

    Formally known as Victim Resource Center

    513 West Union Street, Suite 102, Newark, NY  14513

    (315) 331-1171

    The Survivor Advocacy Center is a private, non-profit domestic, sexual, stalking, dating violence, and child abuse services agency in Upstate New York. The agency provides a 24/7 bilingual (Spanish/English)  toll-free hotline at (866) 343-8808 or (800) 456-1172.


    Wayne County Action Program (CAP)

    7190 East Ridge Road, Sodus NY 14551

    51 Broad St, Lyons, NY 14489

    (315) 483-8080 

    (315) 333-4155

    Family Development Center Program & Parent Support Connection. Provides a variety of services including; after school programs, head start, youth and family interventions and more. See the following website for more information: http://www.waynecap.org 

    Caregiver workshop available- 04c57e_9288c40e57dd41b080b0a453d49aef49.pdf (filesusr.com)

    Advocacy for Community Empowerment (ACE)- 04c57e_f0e4f9e763114b4daa0c1d2c9fc12e63.pdf (filesusr.com)

    Success Center- 04c57e_dd3cd9248182471b92fad18fc3fa674b.pdf (filesusr.com)


    Wayne CAP Healthy Families Program

    28 Canal Street, Lyons, NY 14489


    Healthy Families provides information and resources to offer prenatal support for new and expecting moms and dads. Healthy Families can help with: Information on infant care including feeding, sleeping, walking, potty training, etc., breast feeding (we are Certified Lactation Counselors, CLC), enhancing your family’s strengths to reach your goals, and parent-child interaction involving fun,  parent-led child enrichment activities using an evidence based curriculum.

    04c57e_bfd1afa6953a4ae2843f09bd5c74c3dc.pdf (filesusr.com)


    Wayne County Department of Aging and Youth 

    1519 Nye Road, Suite 300, Lyons, NY  14489

    (315) 946-5624 

    The Department of Aging and Youth is committed to serve the under-21 and over-60 residents of Wayne County.  The Department’s primary goals are to foster independence, mediate problems, and advocate for services to enhance the quality of life for old and young populations with allocated State, County and Federal funds in accordance to policies and guidelines.  They assess and prioritize individual and community needs, provide appropriate services, and develop resources, whenever possible, to meet these needs. 


    Wayne County Department of Social Services 

    P. O. Box 10, Lyons, NY  14489 

    (315) 946-4881 

    Services include child protective services, social services, adoption services, Medicaid, social security and preventative services. Ask for Service Intake Worker for assistance.


    Housing Assistance

    Family Promise of Wayne County

    3 Holley Street, Lyons, NY 14489


    Our Mission is to help homeless and low-income families achieve sustainable independence through a non-governmental, non-denominational community-based response.

    ROTH Program- FPWC ROTH Application (google.com)


    Newark Housing Authority

    200 Driving Park Circle, P. O. Box 108, Newark, NY  14513

    (315) 331-1574

    The Mission of Newark Housing Authority is to promote adequate and quality affordable housing, improve quality of life, encourage economic opportunity, and provide a suitable living environment free from discrimination.

    NHA Home (newarknyhousing.org)


    Food/Clothing/Household Items Resources

    Green Angels 

    PO Box 114, Palmyra, NY 14522


    The Green Angels aims to enrich the lives of local children with quality gently used toys, books and clothes at no cost, while encouraging citizens to experience the benefits of giving back to their community by recycling household items. Additionally, we provide infant items to young mothers such as diapers, pack ‘n plays, strollers and crib mattresses. All items are free and delivered at no charge. Used for assistance to families in times of crisis. 


    Helpful Hearts Community Closet, Inc.

    12 Geneva Street, Lyons NY 14489


    Provides a food and diaper pantry, thrift store, and clothing closet to Wayne County residents in need.  You can find them on Facebook for updates and free items!


    Lyons Community Food Pantry

    11 Queen Street


    Food pantry for those in the community that are in need.


    Newark Food Closet

    301 E Miller Street, Newark NY 14513


    Food pantry for those in the community that are in need.


    Physical Health

    Birthright of Ontario

    2003 Ridge Road, Ontario, New York, 14519


    At Birthright, we understand the challenges related to unplanned pregnancies. Birthright is available to women for as long as they need us. We offer love, friendship, and support to women who are pregnant or think they may be pregnant.  Birthright is interdenominational and is not involved in any political activities or lobbying. Birthright’s focus is on loving the mother, reminding her that there is hope and ensuring she is not alone.  


    Care Net of Wayne County

    1141 E. Union St., Newark, NY 14513


    Care Net of Wayne County helps women and men before, during, and after an unexpected pregnancy, regardless of their decisions. We are a non-political, Christian community outreach.


    Planned Parenthood at Canandaigua Health Center

    15 LaFayette Avenue, Canandaigua, NY 14424


    Planned Parenthood is one of the nation’s leading providers of high-quality, affordable health care, and the nation’s largest provider of sex education. With or without insurance, you can always come to us for your health care.  Services include: Reproductive Health, Birth Control, HIV Services, LGBTQ Services, Men's Health Care, Pregnancy Testing & Services, Primary Care, STD Testing, Treatment & Vaccines, and Women's Health Care.


    Wayne County Rural Health Network- Newark Wayne Community Hospital

    Driving Park Ave PO Box 111, Newark, NY 14513 

    Phone: 315-483-3225 

    Fax: 315-483-3270 

    Contact Person: Antje Dirksen-Post 

    http://www.rochestergeneral.org/centers-and-services/wayne-county-rural-health-network/The Wayne County Rural Health Network provides a forum for the exchange of information among organizations and individuals to identify and address emerging and unmet County health and human service needs.  This Network advocates, collaborates, recommends, and promotes action plans with various community members to ensure that resources and needed services are accessible to all Wayne County residents. These services include: access to health care, prescription drug discount program/assistance, transportation to appointments, dental care and access to routine screenings.  


    Mental/Behavioral Health and Substance Use

    Boike Marriage & Family Counseling

    100 Linden Oaks, Suite 102, Rochester, NY  1462

    (585) 385-1950

    Canandaigua Office (585)394-1442

    Provides counseling services to youth and their families. Individual and family counseling is available.


    Clifton Springs Hospital & Clinic - Behavioral Health Services

    Clifton Springs Location

    2 Coulter Road

    Clifton Springs, NY 14432

    Main Switchboard Line- 315.462.9654

    Behavioral Health Line- 315.462.1050

    Canandaigua Behavioral Health Clinic

    35 North Street

    Canandaigua NY 14424


    Behavioral Pediatrics- Joseph C. Wilson Medical Building

    800 Carter Street, Suite 260

    Rochester, NY 14621


    Outpatient addiction services for adolescents and adults as well as mental health services provided to individuals over the age of 18. 

    CPEP - Mobile Mental Health Crisis Team   

    Call Life-line (24 hour crisis hotline):  1-800-310-1160   

    Non emergency CPEP questions call (315)462-1080 


    Family Counseling Service of the Finger Lakes

    Newark Office

    165 East Union Street

    Newark, NY  14513

    (315) 331-8493

    Main Office (Geneva)

    671 S. Exchange Street

    Geneva, NY  14456  

    (315) 789-2613 

    Provides counseling services to youth and their families.  Individual and family counseling is available.  Sexual abuse counseling is available for youths and adults. Domestic Violence support and advocacy available as well.  24-hour domestic violence hotline 800-695-0390.


    Finger Lakes Area Counseling & Recovery Agency (FLACRA)- Newark Outpatient Clinic 

    310 West Union Street, Newark, NY  14513

    (315) 331-3862 

    Treatment for persons with a history of substance use as well as counseling services for the children who have been affected by addiction in their families.  The child can receive support whether or not the adult is participating in FLACRA. 


    Finger Lakes Psychiatry

    1160 Corporate Drive, Farmington, NY


    Mental Health services including counseling on stress management, anxiety, depression, relationship issues, grief/loss, and substance use.


    The Healing Connection, Inc.

    1320 University Avenue, Rochester NY 14607


    Provides a supportive, structured environment for patients to assist with normalization of eating, stabilization of weight, and improvement in other psychological/behavioral symptoms associated with eating disorders. The programs can be used as a step up from outpatient care or a step down from inpatient care and can help shorten or prevent inpatient care.


    Open Access Center at Wayne Behavioral Health Network

    1519 Nye Road, Lyons NY 14489


    Provides assessment for mental health and substance use concerns, including heroin or opioid addiction; other drug addictions; alcoholism; and mental health or emotional crisis.


    Wayne Behavioral Health Network- Children and Youth Services

    1519 Nye Road, Lyons, NY  14489

    (315) 946-5722 

    The Children & Youth Services Clinic treats youth, ages 3 to 18, for emotional and mental health problems.  Therapists, counselors, nurses, and psychiatrists are available to treat your child in a team approach.  Intake Appointments can be scheduled by calling the above number or by walking in.  Costs are covered by most insurance, but a sliding-scale fee is available.  Treatment is recovery-focused and family centered.  Specialties include the treatment of ADD/ADHD, depression, anxiety, trauma/abuse, and crisis intervention.  Some in-home outreach services are available, based on need.


    Wayne County Single Point of Access (SPOA)

    1519 Nye Road, Lyons, NY 14489


    The Children’s Single Point of Access (C-SPOA) is operated by Wayne County government to enable 

    families’ easy, streamlined access to the mental health service system regardless of their financial 

    resources or insurance status. While C-SPOA does not provide any direct services, it can help a family to 

    access the complete continuum of mental health services for a child. If you are in doubt as to whether 

    the child about whom you are concerned should be referred to the C-SPOA, please make the referral.

    Referral for Children’s SPOA- Children-Single-Point-of-Access-Application-PDF (civicplus.com)



    Intellectual/Developmental Disabilities

    Wayne ARC 

    150 Van Buren Street, Newark, NY 14513

    (315) 331-7741 

    Provides numerous services for children with disabilities and their families. Some of their services are; crisis intervention, diagnostic and treatment clinics, case management, etc. See website for further description: http://www.waynearc.org/ 


    Wayne County Public Health- Early Intervention Program

    1519 Nye Road, Suite 200, Lyons, NY  14489 

    (315) 946-7262 

    http://web.co.wayne.ny.us/index.php/publichealth/early-intervention/ - web site 

    The program provides service coordination for children with special needs. 


    Case Management

    Children’s Health Homes of Upstate NY (CHHUNY)

    CHHUNY Community Referral Coordinators 

    2300 Buffalo Rd., Building 500B, Rochester, NY 14624


    A Health Home is a care management service model whereby all of an individual's caregivers communicate with one another so that all of their needs are addressed in a comprehensive manner. This is done primarily through a "care manager" who oversees and provides access to all the services an individual needs to assure that they receive everything necessary to stay healthy, out of the emergency room and out of the hospital. Health records are shared among providers so that services are not duplicated or neglected. Health Home services are provided through a network of organizations – providers, health plans and community-based organizations. When all the services are considered collectively they become a virtual "Health Home."  Adult HHUNY services also available.

    Referral- 2020-Community-Referral-Form-CHHUNY.pdf (childrenshealthhome.com)


    Pathway of Hope Program 

    41 North St, Geneva, NY 14456

    315-789-1055 or 315-726-0630

    An initiative that provides extensive, individualized case management services to families who may be struggling with life’s challenges and are interested in becoming more stable and productive. Pathway of Hope walks alongside families down a path toward increased self-sufficiency, providing tools needed to find hope through the difficulties of life.  Contact Kimberly Howell (Geneva/Finger Lakes Salvation Army)




    Support Groups

    Lifetime Care- Hospice of Wayne and Seneca Counties 

    1120 South Main Street, Newark, NY  14513

    (315) 331-7990, 568-1566 or 1-800-562-1650 

    Bereavement Support Program for Children and Youth – Stepping Stones 

    Surviving Spouses Group 

    Cancer Support Groups (individual with cancer diagnosis and their family members)

    All programs are free.  For more information or to register contact Roseanne Critchlow, Coordinator of Bereavement and Support Services


    NAMI Support group for family members, caretakers and friends of individuals living with mental illness.

    First Baptist Church of Williamson 

    4212 East Main Street 

    Williamson, NY 14589 


    Supported by:  NAMI Rochester.


    Community Centers

    Lyons Community Center

    9 Manhattan Street, Lyons NY, 14489

    (315) 946-6202 


    The Lyons Community Center is committed to continuously providing a Safe and Enjoyable atmosphere for recreational and social activities which all residents within the community can benefit from.  By fulfilling this commitment, we are offering regular programs and hosting special events that cater to all age groups and interests within the community. Website- http://www.lyonscommunitycenter.org/ 


    Newark Community Center

    03 East Ave, Newark, NY, NY 14513

    (315) 331-2532 


    The Alex Eligh Community Center provides activities for all ages (including seniors) and gym facilities.


    Palmyra Community Center

    424 Stafford Street, P.O. Box 404, Palmyra, New York 14522

    (315) 597-5501 

    To improve the quality of life for residents of the Town and Village of Palmyra by providing a variety of wholesome recreation and leisure programs, facilities, and services for youth, adults, and senior citizens. Website- http://www.palmyracommunitycenter.org/



    Legal Support

    Legal Aid Society of Rochester

    One West Main Street, Rochester, New York 14614


    Throughout its history, The Legal Aid Society of Rochester has provided direct legal services to low and moderate income residents in Greater Rochester & Monroe County. To this day, we continue to advocate for change and increase access to justice for all.


    Vocational Services

    Finger Lakes Works – Wayne

    1519 Nye Road, Lyons, New York 14489


    The Finger Lakes Works Career Center is a cooperative effort with partners in the Finger Lakes Works Workforce Development System in the 4-county Finger Lakes region. Job seekers and employers are served in programs supported by Title I of the Workforce Investment Act. The department also contracts with the Wayne County Department of Social Services to operate their employment programs.


    Private Practice Mental and Behavioral Health Services


    Richard J. Switzer 

    Licensed Marriage & Family Therapist 

    Licensed Mental Health Counselor 

    400 South Main Street 

    Newark, NY  14513 

    (315) 331-6306 


    Lalone Counseling Services 

    Brigitta Lalone, LCSW-R  

    3800 Railroad Avenue, P.O. Box 538 

    Williamson, NY 14589 


    Eileen H. Ersteniuk, CSW 

    Arcadia Family Practice 

    3669 Countryside Lane 

    Marion, NY   

    (315) 926-7733 


    Kristen Koberstein, LMFT 

    Individual and Family Counseling 

    243 Center St Canandaigua, NY 14424 



    Margaret Kennedy, PsyD 

    Licensed Psychologist 

    Suite 214, 35 Mason Street 

    Geneva, NY  14456 

    (315) 781-6617 


    Jan Walker, developmental/ behavioral pediatric specialist    

    Wayne Medical Group  

    4425 Old Ridge Rd. Williamson NY 14589  

    (315) 483-3280 

    Fax # 315-589-4893 


    Jana Waschsler-Felder, PhD 

    3180 West Street 

    Canandaigua NY 14424 

    (585) 394-1442 


    Karen Bronzini, LCSW 

    Canandaigua Lake Counseling Services, 42 North Main Street, Canandaigua   

    585-919-0014 (will see children, adolescents and adults) 


    Kristen Koberstein, LMFT 

    Individual and Family Counseling 

    243 Center St Canandaigua, NY 14424 



    Tracy Larson, Psy.D. 

    Psychological Assessments 

    165 E. Union St.

    Suite 315

    Newark, NY  14513

    (315) 331-6030 


    Sara Atkinson, psychiatrist

    885 Winton Rd S, Rochester, NY



    Maria Barilla, LMHC, Licensed Mental Health Counselor 

    Individual, Child, and Family Therapy 

    95 Allens Creek Rd.  

    Building 1, Suite 113 

    Rochester, NY 14618 




    Stephen Bauer, MD, Developmental Pediatric Specialist 

    800 Carter St., Suite 260  

    Rochester, NY 14621  

    (585) 922-4698 


    Anne Burbank, psychiatric nurse practitioner  

    1200 Jefferson Rd #200, Rochester, NY 14623 

    (585) 563-7766 


    Christine M. Chruscicki, M.D. 

    Child and Adolescent Psychiatrist 

    Basin Meadows Professional Park 

    141 Sully’s Trail 

    Suite #5B 

    Pittsford, NY 14534 




    Amber Keshishian, PhD 

    130 Allens Creek Road  

    Rochester, NY 14618  

    (585) 244-4161  


    Mary Anne Krebbeks, psychiatric nurse practitioner 

    40 Office Park Way  

    Pittsford, NY 14534-1738  

    (585) 234-0049 



    Peter Mackenezie, PhD 

    85 S. Union St.  

    Spencerport, NY 14559 



    Tina McCann, PhD 

    100 Linden Oaks, Suite 200 

    Rochester NY 14625 

    (585) 586-1600 


    James Michael, PhD 

    160 Allens Creek Road 

    Rochester NY 14618 

    (585) 271-4160 


    William Mitchell, Psy. D 

    100 Linden Oaks Suite 200 

    Rochester NY 14625 

    (585) 586-1600 


    Steve Munson, M.D. 

    100 Linden Oaks Office Park 

    Suite 200 

    Rochester, NY  14625 

    (585) 586-1600 


    Frederick B. Remington, M.D. (only works with adolescents and adults) 

    326 Garnsey Road 

    Pittsford, NY   

    (585) 425-7415 


    Paul Rosenfeld, psychiatrist (evaluations and consultations only) 

    496 While Spruce Blvd 

    Rochester NY 14623 



    Lisa Rozecka, psychiatrist 

    10 Office Park Way 

    Pittsford, NY  14534 

    (585) 586-5840 


    Peter Sorman, PhD, clinical neuropsychologist 

    20 Office Park Way 

    Pittsford NY 14469 



    Mario Testani, psychiatrist  

    40 Office Park Way 

    Pittsford, NY 14534-1738  

    (585) 249-9930 


    Dr. Cheryl Tisler, psychiatrist- no insurance 

    672 Pittsford Victor Rd 
    Pittsford, NY  

    (585) 394-6656 

     Virginia Wohltmann, psychiatrist 

    615 Cross Keys Park 

    Fairport, NY   

    (585) 425-1160 


    Lori Lash (psychologist) 

    130 Allens Creek Rd

    Rochester, NY



    Jennifer West (psychologist) 

    University Of Rochester



    Margaret Lindsey (psychiatrist) 

    East Ave. Rochester, NY



    John Connors (child and adolescent psychiatrist) 

    Allens Creek 

    Rochester, NY

    (585) 546-1960 


    Lori Jeanne Peloquin, PhD 

    349 W Commercial St Ste 2495 

    East Rochester, NY 14445  

    (585) 203-1971 (Office) 


    William E. Mitchell, PsyD 

    100 Linden Oaks, Suite 200 
    Rochester, NY 14625 
    585-586-1600 (Office) 


    Chris Pollack, PhD  

    220 Linden Oaks, Suite 200 
    Rochester, NY 14625